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Privacy Policy

Who do we process data about? Axis Print & Media processes personal data about people who purchase from us here at Axis including those that purchase through our other site,

 This list is not exhaustive and may be added to from time to time as the nature of our services or operations change.

Where did we get your data from? We get data about you from you when: 

·    You contact or visit us (in person, via mail, email, social media e.g. facebook, twitter),

·    or when we complete a business transaction with you as a supplier of products or services,

We may compare information we have from our customers with publicly available or other legally obtained information. If we receive your details from a 3rd party list, we will tell you. If you want to be removed from these lists or have other questions about how we process your data, contact us and we can address your questions or give you information on how to have your information removed. Axis Print & Media will only process (use and store) your personal information if we have asked you and have a record of your express, recent consent for us to do so.

What do we do with your data? We process people’s data for several purposes including:

o    Communication and maintaining our relationships with our customers.

o    Managing transactions.

o    Contract and invoice management.

This list is not exhaustive and may be added to from time to time as the nature of our services or operations change.

Data Analysis: To communicate with you more effectively, better understand your preferences and ability to support our work, we may analyse your data.

We like to find out about your personal motivation for purchasing from and your experience as a customer. This helps us to give you the information about products and services relevant to you. In some instances, we may carry out research and/or analysis of the personal information that you have provided to us and add publicly available information (such as public records or social media) to help us tailor our communication to you, this may include wealth screening. We do this to create a fuller picture of our supporters to improve our service and to manage our contact with you in an appropriate way and cost-effective way. This information could include things like your interests, preferences and the level of any potential donations.

We also do statistical analysis and profiling of aggregated data to help us understand how to improve and better support our mission. This uses aggregated data that does not identify any individuals. If you have any questions about what we do with your data, contact us and we can give you more information. 

Axis Print & Media does not engage in any form of automated decision making with respect personal data.

What types of personal data do we process:

For our various activities, we process a range of categories of personal data. The categories of data we process as an organisation are:

·  Contact information (such as name, email address, phone number, postal address, home address, work address)

·  Cookies – our sites make use of cookies for a variety of purposes, some of which are necessary for the operation of our sites and others which provide features and services which are non-essential such as for analytics or to support social media sharing plugins. See the section on Cookies below.

·   IP addresses – we process IP addresses in our website for access logging and other technical administration and security purposes. In normal circumstances we cannot identify an individual from their IP address, but we could potentially link an IP address to a named person from a transaction on the website, so we consider IP addresses to be personal data where such analysis is being done (usually at the request of law enforcement or as part of fraud detection and prevention controls). We also process IP addresses as part of our marketing email management processes to identify when emails are delivered, opened, and acted on.


On What Basis do we process your data?

Axis Print & Media will only process (use) your personal information if we have:

·    asked you and have a record of your specific and recent consent for us to do so;

·    a ‘Legitimate Interest’ to do so in order to support our charitable purposes. Our use will be fair and balanced and never unduly have an impact on your rights;

·    a contract with you that we can only fulfill by using your personal information, e.g. to send you something you have ordered from the website;

·    a legal obligation to use or disclose information about you, e.g. for tax purposes, or if we are required by the Gardaí or other authorized bodies to disclose information.

·     When it is necessary, we will contact you for administrative purposes, e.g. to contact you regarding a payment. We will also hold the minimum personal information required to support our ability to respect your preferences for communications with us. In extreme situations, such as an accident or medical emergency, we may share your personal details with the emergency services if it is essential for the preservation of life (yours or another person’s) for us to do so. This is the ‘vital interest’ ground for using your personal information. After the emergency, we will always try to inform you about how we had to use your information in that extreme situation.

From time to time, we would like to send you exciting updates about our work, products, services and how you can support us, including fundraising activities and research.



Our websites use cookies (small files that are written to your computer by websites and other online services). Some of these cookies are essential for the purposes and functioning of the site. Others are used by third party services to provide analytics or social media sharing capabilities on the site. This will result in data being shared with third parties.

Your consent: We will only email or phone you with information and updates on our products and services if we have a record of your recent freely given consent to do so. There are times when it is not practical to obtain and record consent, or where consent is not the appropriate basis to rely on for processing (e.g. where we need to process your data to fulfill a contract with you). At those times, we will only process personal information if that processing would meet another legal ground e.g. Legitimate Interests, in which case we would only process in accordance with the law’s strict rules on Legitimate Interest in processing.

You can withdraw your consent at any time by emailing us at, or by following instructions that are provided in any communications we send to you.

How long we keep your data:

We will keep the personal data of customers for no longer than is deemed necessary, so this will depend on the purpose for which we process your data. Some of these time limits are listed above with the descriptions of purposes for processing data. We retain the personal data of suppliers for as long as is deemed relevant and legally necessary. We will retain the personal details of past, current or future employees in line with employment law.

We believe that our customers are connected to our mission and want to know how they can continue to help us to achieve our aims. Unless you tell us not to, we think you are content for us to process (keep and use) your personal information for the following lengths of time. As of October 2020, we promise not to keep your information for longer than we specify below. We keep information on people whose data we process in line with our retention policy, which is guided by statutory requirements for certain data (e.g. financial records or health and safety records), our own internal risk assessments, or established standards and practices. We will retain your information for 2 years.

Where do we keep your data? Axis Print & Media uses servers hosted in Ireland and the UK. All transfers are fully encrypted and secure.

Data Sharing: Who do we share your data with?

Axis Print & Media do not share, sell or swap your information with other organisations for their own marketing outside of our group, however some of the cookies written by our websites support targeted online advertising and some data about you may be shared with those services through the operation of those cookies (e.g. your IP address and the fact you visited our site or shared some of our content online).

In some circumstances it is necessary for Axis Print & Media to give relevant staff at our service providers access to your personal information. This access is only granted to the extent necessary for them to perform their services for us. We require all service providers to comply with strict rules to protect the information you have given us. 

What are your rights and who should you contact? Individuals have rights over their personal data under EU law. These rights are not absolute, and some qualifications and restrictions do apply, particularly in relation to data that is required to be retained for audit or taxation purposes or where data falls into one of the categories that is excluded from data subject access requests. In summary your rights in relation to your data held by Axis Print & Media are as follows:

·    The right to withdraw consent at any time;

·    Right of access – you have a right to access a copy of the data held about you by Axis Print & Media

·    The right to know how long your personal data will be stored;

·    The right to know the purposes of processing and the legal basis for same, and if any further processing is to be undertaken by the Controller for purposes other than that which the data was originally collected;

·    Right to rectification/erasure/objection/portability/restrict processing – unless it is determined that Axis Print & Media has an overriding need to retain your data, for example if we require it to meet tax audit requirements; you have a right to have errors corrected in the data we hold about you, you have the right to object to processing or restrict processing undertaken by Axis Print & Media, you have the right to data portability, and upon request we shall erase all your personal data that we hold on you

·    Right to refuse automated decision making and/or profiling. Axis Print & Media does not engage in processing of this kind;

·    Right to lodge a complaint with the Data Protection Commissioner (or equivalent supervisory authority in your country of habitual residence) – You can complain to the Data Protection Commissioner where you feel your rights have been infringed. Contact details are provided at the end of this Privacy Notice.

·     Axis Print & Media is committed to helping individuals exercise their rights. We will always balance our interests with your rights. If you have a query you can email us at or contact us though the other contact details above. 

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